Help with a Federal Agency

Navigating the federal government can be difficult, frustrating and filled with bureaucratic red tape -- but you don’t have to do it alone. If your benefits are backlogged, if you feel you’ve been treated unfairly by a federal agency or if you just aren’t getting an answer from one, we will work to get you fair and timely assistance. To help us better serve you, please complete all information in the form below.

CLICK HERE TO REQUEST HELP

Upon completion, a printable page will be generated for you to sign and return to our office. The Privacy Act of 1974 requires Members of Congress and their staff to have written authorization before they may obtain information about an individual's case. We must have your signature to proceed with this type of request. Please include all pertinent information and claim numbers in your correspondence, such as —

• Your Social Security number for a case involving Social Security
• VA claim number for a case with the Department of Veterans Affairs
• Taxpayer identification number (Social Security number for individuals) for an Internal Revenue Service issue
• Copies of any related documents or correspondence that you may have from the agency involved
• Your address, home phone number, and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary

If you have questions, please call my team at (651) 846-2120.

Mental health crisis resources

If you or a loved one are experiencing a mental health crisis, please reach out for help using the resources below:

• Text "MN" to 741741

• National Suicide Hotline: 1-800-273-TALK (8255)

CONSTITUENT SUCCESS STORIES

118th Congress: $2,471,378 total casework dollars saved/brought to the district.

Total: $5,049,255 total casework dollars saved/brought to the district.

Scott H. - South St. Paul

"I am a disabled veteran who is very thankful for a person like Angie to be on my side."

Scott's roof leaked any time there was rain. Despite promise after promise from his public housing landlord, Scott's roof remained damaged and leaking prompting him to resort to a bucket under the leak. My office stepped in to contact the landlord and the roof was fixed quickly.

Bob and Carmen M. - Cottage Grove

"Angie Craig's staff managed to do in 10 days what no one could do in a year. The way I was treated is the way everyone should be treated."

Bob and Carmen tried to work with Social Security for over a year to correct an error in their account that created a debt to Social Security of nearly $20,000. My team was able to work with their local Social Security Office to get their hard-earned money refunded.

Judy L. - Hastings and Donald S. - Mazeppa

Donald is a 98-year-old World War 2 veteran who has been in need of a hearing aid so his daughter, Judy, had been working to get him an appointment with VA community care, calling over and over again with no results. Judy got in touch with my team who was able to get an appointment scheduled for Donald right away. At the appointment, Donald was told it would take up to six months to get the hearing aid he needed. My team reached out to the VA and Donald had his hearing aid less than one month after the appointment.

Robert S. – Lakeville

"They helped me get a stimulus check which the IRS said I was not entitled to because my wife passed away in January."

Robert's wife, Ella Mae, passed away in January of 2020 after they had filed their taxes jointly in 2019. Due to this joint filing, the IRS was wrongly denying Robert a stimulus check. My office worked diligently with the IRS and successfully got Robert the $1,200 payment he deserved.

Jennifer B., Shakopee

"The attention that my case with the Department of Education was given from the beginning was professional and thorough. I received prompt responses to all of my inquiries. As a life-long resident of MN, I never dreamed I would need the assistance of my elected officials, but this experience confirmed that we are represented by the very best!"

Jennifer contacted our office after serving diligently as a public school teacher for many years and qualifying for public service loan forgiveness. She was being stonewalled by the Department of Education and my office was able to get her the loan forgiveness she worked so hard to qualify for.

Glenda G., Savage

Glenda reached out to my office in early 2021 after waiting over a year for her 2019 taxes to process. With her childcare business hanging in the balance, Glenda desperately needed the funds. We worked with the Local Taxpayer Advocate and Glenda's return was finally processed.

"After having tried everything to get the IRS to finish my 2019 taxes I finally called Angie Craig's office for help. I already had missed my 600.00 stimulus check and I feared would lose my 1,400.00 check if I couldn't get my taxes finished. As a childcare provider any help while partially shut down would help and I saw everything going down the drain. Thank God I made that call! Taxes done and 1400.00!"

Li C, Rosemount

"I couldn't get a tax refund for 2019 though I filed my tax return 03/04/2020. […] I called you office and left a voicemail sometime in January 2021. […] From then on [your office] kept contacting me via emails and got a taxpayer advocate to help me too. I got a refund 3/11/21."

Li was owed a refund for nearly a year. She contacted our office and we worked with the IRS and Local Taxpayer Advocate to release her refund in a matter of weeks.

Abdulnasir A., Burnsville

"Without the help and influence of this office, I believe our case would've still been on a desk somewhere collecting dust. As disabled combat veteran, We would like to say thank you to all."

Abdul is a 100% service-connected disabled combat veteran. The visa for his fiancé was held up in bureaucratic red tape. He had upcoming surgery and desperately needed her here for support. My office worked with the Embassy to cut the red tape and get this veteran what the care of his family.