Help With A Federal Agency
If you’re having trouble getting an answer from a federal agency in a timely fashion, or if you think you may have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.
Residents of Minnesota’s Second Congressional District can contact us for assistance in dealing with federal agencies.
In order to best serve you, please fill out and submit this authorization form to our Burnsville, MN office. If you have questions, please call my team at (651) 846-2120.
- Correcting payments
- Correcting start dates
- Adjusting start dates
- Reporting incorrect charges
- Submitting a claim for missing benefits
- Making a disability claim
- Processing expedites
- Submitting evidence
- Performing status checks
- Fixing address issues
- Resolving incorrect delivery claims
- Tax return processing status
- Assistance with tax liens
- Help applying for EIDL and PPP
- Loan status checks
If you are seeking assistance with an immigration related issue, USCIS requires this separate privacy release form.
CONSTITUENT SUCCESS STORIES
$207,984,111 Total grant dollars brought to the district.
$266,674 Total casework dollars saved/brought to the district.
Dennis G. - Farmington
“Angie Craig’s office was instrumental in retrieving money owed from Social Security”
Social Security withdrew too much money from Dennis’s check for three months in a row. They expected to have about $600 returned. My team worked with Social Security, who admitted the error was much larger than originally anticipated - they had failed to pay Dennis for three years. My staff was able to get Dennis a back-payment of $19,109.15 that he was owed because of this mistake. This allowed Dennis to pay for the care he needs.
Scott H. - South St. Paul
“I am a disabled veteran who is very thankful for a person like Angie to be on my side.”
Scott’s roof leaked any time there was rain. Despite promise after promise from his public housing landlord, Scott’s roof remained damaged and leaking prompting him to resort to a bucket under the leak. My office stepped in to contact the landlord and the roof was fixed quickly.
Lou Ann S. - Inver Grove Heights
“I contacted Angie Craig's office and it was resolved in one week. Thank you for your help. It's wonderful to know that you are there for us in our time of need.”
Lou Ann called us after her adult daughter with disabilities transitioned home after leaving a group home. With this move, her daughter’s Social Security Representative Payee changed from the group home to her mother. My team got involved with the Social Security office and in one week had the form corrected, resolving the issue and ultimately ensured that Lou Ann $20,818.02 in benefits for her daughter.
Rose S. - West St. Paul
“I appreciate the kindness and willingness to help.”
Rose’s mail was being consistently delivered to the wrong address and she wasn’t getting critical documents. Despite contacting the postal service multiple times, the problem persisted. After Rose connected with my office, my staff worked tirelessly to make sure Rose gets her mail as swiftly as possible.
Nicole R. - Apple Valley
“Without the help of Angie Craig and her team, I would not currently have a driver’s license. The issue seems to stem from that my birth certificate has a different last name than was used on my marriage certificate and can't be updated without a court order. Before reaching out to Rep. Craig’s office, I had visited the DMV 14 times with no available options for me to renew my license even with a valid Passport. I work in Fleet Management and my husband is a disabled vet who has appointments at the VA. I needed to have access to my vehicle. I can’t express how grateful I am for their help and enabling me to continue to work and taking down all the roadblocks I’ve faced. It meant the world to have someone listen to me, look at my data and find a resolution.”
My staff worked with Nicole to get her driver’s license back, allowing her to work and get her husband to appointments.
Hannah A. - Eagan
Hannah, a young woman who has twice battled cancer in her short life, was stuck at a hostel in Cusco, Peru, when COVID-19 created a huge shutdown. Martial law lockdown and encroaching virus made her difficult situation even more difficult as they were unable to use the hostel kitchen and Hannah was losing weight rapidly. My team worked with the State Department to get Hannah on a flight out of Cusco and she is now home.
Bob and Carmen M. - Cottage Grove
“Angie Craig's staff managed to do in 10 days what no one could do in a year. The way I was treated is the way everyone should be treated.”
Bob and Carmen tried to work with Social Security for over a year to correct an error in their account that created a debt to Social Security of nearly $20,000. My team was able to work with their local Social Security Office to get their hard-earned money refunded.
Maureen K. - South Saint Paul
“I hadn’t received a tax refund for many years and just gave up trying to fight Social Security. I called Angie’s Office and got help right away”
Maureen from South St. Paul has a traumatic brain injury from a car crash. She was eligible for disability payments for several years but started receiving notices that she owed the Social Security Administration repayments $26,000 - more than she ever got in disability benefits. She struggled to get access to her Social Security file and had tax refunds and wages garnished. My team successfully worked with her to get her overpayment of more than $26,000 waived.
Judy L. - Hastings and Donald S. - Mazeppa
Donald is a 98-year-old World War 2 veteran who has been in need of a hearing aid so his daughter, Judy, had been working to get him an appointment with VA community care, calling over and over again with no results. Judy got in touch with my team who was able to get an appointment scheduled for Donald right away. At the appointment, Donald was told it would take up to six months to get the hearing aid he needed. My team reached out to the VA and Donald had his hearing aid less than one month after the appointment.